Overview
A Wake On Line (= WOL) command is a magic packet sent over the local network and picked up by the device network interface (usually the LAN interface), which is kept operational even when the main power of the device is off. The Radix Device Management Platform supports the WOL command by using a secondary VISO agent that is operating in the same network to overcome the infrastructure limitations involved in transporting a magic packet to its destination. This agent acts as a carrier of the WOL command sent from the VISO server (outside your local network) and sends it locally to power on the device.
Preliminary Requirements to use the Wake-On-LAN Command
The Wake On LAN option allows a device (or group of devices) to be turned on, or “awakened” by means of a network message or time trigger. However, this option is only available if:
- – The remote devices support this feature. You must verify that the device supports WOL (Wake On LAN) by reading the device's user guide or by checking the device’s BIOS settings. You can check this by going to Settings>Advanced Features>Wake On LAN. If a panel doesn't have the Wake-On-LAN toggle, it doesn't support Wake-On-LAN.
Wake on LAN toggle on the Wacebo DabliuTouch L1R-146A Touchscreen Device
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- The remote device that you are trying to wake up has the SCManager service file installed on it.
- - The remote device that you are trying to wake up has an Ethernet connection, and
- – The remote device was turned off manually (not by means of the Radix interface’s Shutdown command).
Accessing the Wake-on-LAN Command
There are several ways of accessing the Wake-on-LAN command:
- – Method One: From the Device Dashboard
- – Method Two: From the Device’s Three-Dot Menu
- – Method Three: From the Bulk Actions Button
- – Method Four: Using Wake-On-LAN on a Group of Devices
From the Device Dashboard
1. Click on the Devices icon in the Overview Dashboard. The Devices Table opens.

2. In the Devices Table, find the device that you would like to use to wake up the other devices.

3. Click on the row of the device displayed to open its Device Dashboard.

4. In the menu on the right-hand side, click on Power>Wake-on-LAN.
5. Proceed from the section below, Using Wake-On-LAN.
From the Device’s Three-Dot Menu
1. After locating your device in the Devices Table, click on the device’s three-dot (“Device Actions”) menu in the far-right-hand column.

2. In the drop-down menu of commands that opens up, go to Power>Wake On LAN.

3. Proceed from the section below, Using Wake-On-LAN.
From the Bulk Actions Button
Another method to access the Wake-on-LAN command is from the Bulk Actions button.
1. Click on the Devices icon in the Overview Dashboard to open the Devices Table.
2. Select the device(s) that you would like to use to send the Wake-on-LAN message by clicking on the checkbox in the far-left column of the device’s listing. The Bulk Actions button will become active.

3. Go to Bulk Actions>Power>Wake On LAN.

4. Proceed from the section below, Using Wake-On-LAN.
Using Wake-On-LAN on a Group of Devices
If you have created a group of devices by assigning tags, you can use the entire group to wake up other devices. There is an advantage to sending the Wake-on-LAN command from a group of devices to wake up another device. There is a better chance that one of the devices in the group is currently on and can wake up the remote device.
To access Wake-on-LAN for a group of devices:
1. Click on the Devices icon in the sidebar menu to open the Devices Table.
2. Click on the Groups icon in the Devices Table to open the Groups pane (if it is not open already). All of the existing groups of devices will be displayed.

3. Use the Search bar at the top of the Groups panel to find a particular group.
4. After you locate the desired group of devices, click on the group’s kebab menu, Group Actions. This opens a drop-down list of commands that can be applied to a group of devices.

5. Go to Power>Wake On LAN.

6. Proceed from the section below, Using Wake-On-LAN.
Using Wake-on-LAN
Once you have accessed the Wake-on-LAN command on a device, the Wake-on-LAN window opens:

The Wake-on-LAN window prompts you to select a device or devices that you want to wake up. You have three options through which to select a device:
- – Filter: This allows you to select one of the saved search filters to narrow down the set of devices to wake up. You can use existing filter options or create a new filter.

See Creating a Device Filter for more details on making a search filter.
- – Group: This option lets you select a group of devices from the list of groups. Here, you supply the name of the group in the “Select group” field, either by typing in the name or selecting it from a drop-down list. This will turn on the group of devices by sending the Wake-on-LAN signal to the entire group, if all the devices in the group have an Ethernet connection and were turned off manually.

- – Device: This option lets you select a device to be awakened by supplying that device’s Device ID.

Advanced Wake-on-LAN Settings
There is also an “Advanced Wake-On-LAN” setting option if your network has stricter rules and requires the Broadcast Address and Port to execute a command over LAN. This is useful if there is a specific Broadcast Address and IP port for your network of devices.

- – Broadcast address: Here, you provide the IP address of the device sending the Wake-on-LAN call.
- – Port: Here, you provide the port of the device sending the Wake-on-LAN call.
Note! The device you are using to wake up other devices must be in the same network as the other devices and turned on to send the local WOL command.
Creating a Device Filter
You can create and save a new search filter to narrow down the search results for future searches as well. You can use this search filter in the Wake on LAN command if all of the devices that you filtered out support Wake on LAN.
To create a new filter:
1. Click on the Devices icon in the sidebar menu in order to open the Devices Table.
2. Click on the Filter Devices icon in the Search bar.

The Filter Options window opens.

Filter Options window
3. Supply the conditions of your search, as well as whether the search results must fulfill all or the conditions (AND), or only one of them (OR).

4. Click Apply Filter to display those devices in the group that satisfy the filter conditions.
5. Click Save Filter to save the search conditions. A Save Filter window pops up, prompting you to supply a name for the filter.

6. Use the Set as Private option if you want the search option to only appear to you (as the creator of the filter item) when you are using the Radix Device Management interface.

7. Click Save to save the filter you have created. You will get a notification that the filter was saved successfully.

8. To retrieve the saved filter, click Browse saved.

The Saved Filters pane opens.
9. You can enter the filter name in the Search bar under Saved Filters. The new filter will appear in the search.

10. Click on the filter to apply it immediately to the group:

Also, you will notice four icons next to the saved filter:


Helpful Tips
- It is recommended that you use a group of devices instead of one device to use for waking up other devices. This way, there is a better chance that one of the group members will be on and ready to wake up the other devices.
- You can use a low-power Android box in your network that will always be on to serve as a waking-up device.
