The Radix Device Management Platform enables organizations to centrally and remotely manage large fleets of devices from a single cloud-based interface — without the need to deploy or maintain local infrastructure.
The platform supports Android, Windows, and Chrome devices, allowing administrators to apply configurations, deploy applications, execute commands, and monitor device activity across their entire fleet.
This guide provides a short introduction to the main areas of the platform and how they work together to support efficient device management.
The overview includes the following sections:
- Overview Dashboard
- Devices Table
- Sidebar Menu
- Command History Log
- User Profile and Account Settings
Section 1: Overview Dashboard
After logging in to the Radix Device Management Platform, you will be prompted to the Overview Dashboard, providing a bird’s-eye view of your device fleet.
From this dashboard, you can quickly access key platform features and view high-level information about your device fleet.
Overview Dashboard
Each tile in the Overview Dashboard presents key summary information about your device fleet.
Top Row – Device and User Summary
| Tile | Description |
| Total Devices | The total number of enrolled devices. |
| Active Devices | The number of devices that checked in during the last 24 hours. |
| Total Users | The total number of platform users registered with the account |
| Active Users | The number of users currently logged in (excluding your own session). |
The tiles also function as quick navigation shortcuts.
Clicking Total Devices or Active Devices opens the Devices Table (described in Section 2), where you can view and manage all enrolled devices.
Devices Table
Clicking Total Users or Active Users opens the User management menu (described in Section 5), which displays a list of all registered platform users.
User management menu
Middle Row
The middle row provides at-a-glance insights into device activity and status across your fleet, helping you to understand connection patterns, where devices are and which devices recently enrolled to the account.
| Tile | Description |
| Connected Devices | Each bar represents the number of devices based on their most recent check-in time. |
| Last seen Devices location | Displays the geographic locations of the most recently connected devices (up to 12 devices).
|
| Recently Enrolled Devices | Shows recently enrolled devices, including the device name, enrollment date, and IP address.
|
Bottom Row
The bottom row highlights key fleet insights, including trends on most used apps, last commands performed, and OS distribution.
| Tile | Description |
| Most used apps | Displays the most frequently used applications, the number of devices on which they are installed, and the installed app version. |
| Last commands | Lists the last commands performed in the account. |
| OS Distribution | A pie chart showing the distribution of operating systems across enrolled devices. |
Section 2. Devices Table
The Devices Table is the central workspace for managing devices in the Radix platform. It provides a complete view of all enrolled devices and their key details, such as device status, associated user information, and connectivity data.
From the Devices Table, platform users can monitor devices, troubleshoot issues, and execute commands when needed.
The Table also enables commands to be applied at different scales — from a single device to multiple selected devices, or a group of devices.
- Click Devices in the navigation sidebar to open the Devices Table. The interface is organized into several panes, as shown below.
The following table describes the main areas of the Devices Table:
| Item # | Item | Description |
1 | Dynamic Groups Pane | Allows you to organize devices into groups and execute commands across entire groups. |
2 | Top Action Bar | Provides quick actions such as ad-hoc support and enrolling new devices. |
3 | Group Status Bar. | Displays summary statistics and activity status for the devices in the selected group. |
4 | Bulk actions Bar | Enables actions across multiple devices, including executing commands, filtering devices, customizing the Devices Table columns, and searching for specific devices. |
5 | Main Device Table | Displays the devices and provides access to each device’s Device Dashboard. |
Section 3. Navigation Sidebar menu
The Navigation Sidebar Menu provides access to the main areas of the Radix platform and the primary tools used to manage your device fleet.
From the sidebar, administrators can monitor devices, create repository items in different libraries, configure device behavior, and automate operational processes.
The sidebar includes the following sections:
Dashboard
Returns to the Overview Dashboard, where you can view high-level fleet insights and platform activity.
Devices
Opens the Devices Table (Section 2), which displays all enrolled devices and device groups and allows platform users to manage them.
Libraries
Contains the main repositories used to deploy actions and configurations across devices.
• Deployment Repository – Commands used to distribute content or execute commands on devices:
- Apps – Install software packages
- Messaging – Send messages with text, images, or audio
- Commands & Scripts – Execute scripts on devices
- OTA / OTA Update Engine – Perform over-the-air updates
- Files – Send files to remote devices
• Configuration Repository – Commands used to define device behavior and restrictions:
- Device Settings – Configure device settings
- Block Lists – Block specific applications
- Kiosk Mode – Restrict a device to a dedicated kiosk experience
- Views – Display web-based content on devices
- Android for Work – Manage approved work applications on Android devices
• Automation Repository – Tools for automating operational processes:
- Workflows – Execute a sequence of commands on devices
- Schedules & Triggers – Trigger actions based on time, location, or network conditions
Modules
Provides specialized capabilities for managing and monitoring devices.
- Device Templates – Apply predefined configurations and software to groups of devices
- Streams – Media manager equipped with HTML player and watchdogs for apps, content and devices
- Views – Web launcher equipped with HTML player and watchdogs for apps, content and devices
- Device Health – Proactive monitoring of key operational metrics
- Support Center – Tailor-made solution for support teams at operators and managed service providers offering DaaS and DMaaS
Command History
Displays a log of commands issued to devices and their execution status.
Section 4. Command History Log
Command History provides visibility into commands executed across your device fleet. It allows platform users to review command status on individual devices or groups, monitor execution results, and troubleshoot failed actions.
Commands are labeled according to their execution type:
- Ad hoc or scheduled
- Single-device commands (gray indicator)
- Group commands (blue indicator)
- Persistent commands (green indicator), which automatically apply to devices joining the group.
Platform users can also stop running commands, re-run commands, or retry them only on devices where execution previously failed.
Section 5. User Profile and Account Settings
Clicking the User icon () in the lower-left corner of the dashboard opens the User Profile Menu.
This menu provides access to personal profile settings as well as account-level management options.
For platform users with Admin rights, the menu includes the following sections:
User Profile Menu, in lower left corner
My Profile
- Profile Settings – To manage your personal account preferences including changing your password and enabling two-factor authentication for a more secure log in.
- Language – To change the platform interface language.
- Dark Mode – To switch between light and dark mode themes.
Account Options
- Account Settings – Opens the Account Settings menu, with an option to require the remote users’ permission for remote control on an account or group level.
- Billing – Displays the billing history and account credits balance.
- Users – Opens the User management menu, where you can manage platform users and delegate permissions based on role and functionality.
- Audit Logs – Displays a history of actions performed by users.
- Sign Out – Logs out of the Radix Device Management Platform.
This overview provides a starting point for navigating the Radix Device Management Platform. The following guides explain how to use these features to manage and automate your devices effectively.